There’s lots of ways that we at Pure Planet like to do things differently to other companies. How we interact with our Members is one of them.
Our mission is to see the UK powered by 100% renewable energy, but we’ll only get there together. This means the people who work here, and the people we supply.
When we launched Pure Planet just four years ago, we started a small online forum at community.purepla.net for our Members to find out a little bit more about who we are and what we stand for.
Today our Community has more than 50,000 registered Members, which is the biggest among all the UK’s energy suppliers.
This impressive milestone was achieved last week, and it’s a testament to our Community Members that in just a few years it’s grown into such a fun, safe and always-interesting online space. In fact, there have been more than 70,000 replies on nearly 11,000 threads so far.
If you’ve not paid our Community a visit yet, there’s lots of different reasons to take part. Here’s just a few:
Pure Planet Futures
This is where we work with our Community Members on pilots and beta programmes, mostly about smart home devices and services which encourage energy saving and reductions in CO2 emissions.
Thanks to our Community we can build and test new tech that benefits all of our Members.
All about renewables
Interested in joining our mission to get the UK to net zero? Share tips on reducing your carbon footprint, and take part in discussions about recycling and reducing waste. Remember, we can only get there together.
Got a suggestion for Pure Planet? Or an idea for the app, or something else we could offer? Our Community ideas board is where Members can share an idea, upvote others, and help us get it onto our product roadmap and bring it to life. So far we’ve implemented 117 ideas suggested by Community Members.
These are just some of the great conversations happening in the Pure Planet Community. On top of that, it’s where we share the latest Pure Planet news, announce new tariffs and promotions, and let you know what’s in the next web and app updates. You’ll also find lots of fun off-topic chat and challenges being shared everyday.
And of course if you need any help with anything there’s dozens of how-to guides, and more than 50,000 other Members – they’re wonderfully supportive and many will be able to help you out.
So why not check out the Community and meet some like-minded people today.