On our 100% Green Variable tariff, your Members' rates (kWh unit rate) can move up and down at any time after your first two months. We regularly review the market, and we'll always give you at least 14 days notice of a price increase.
Check out our blog for more information — every three to six months we publish a review of the wholesale market.
On any of our 100% Green fixed tariffs, your unit rates will stay the same for the duration of your contract. We will regularly review your account to check that your payments and usage are in line, so your Direct Debit amount can change — but the underlying Members' rates (kWh unit rates) will not.
Our Membership fee is what other suppliers would call the 'standing charge'. It's collected in 12 monthly payments. It's included in any quote we give you, and your monthly Direct Debit.
We'll automatically give you a dual fuel discount of £30 a year if you switch both your electricity and gas to us.
Get a quote for unit rates in your area — it'll take less than 60 seconds.
Depending where you live in the UK, your kWh unit rates for gas and electricity will vary regardless of which supplier you’re with. The difference in cost across each geographical region is down to the cost of transporting gas and electricity to your home. The varying costs are determined and charged to us by your Distribution Network Operator (DNO).
We don’t make money on the transport costs of getting energy to your home.
A number of factors make up the variation, such as:
If you live near a power station, or an energy distribution centre, you may think it’s cheaper — this isn’t always the case, as energy created by these stations may be required to travel to another place in order to make sure it’s ready for use in homes around the country.
On our 100% Green Fixed tariffs, you're signing up to stay with us for the duration of the contract. If you'd like to leave early, get in touch with us and let us know — we'd love to help you first! If you do leave early, we do charge an exit fee. We'll clearly display what the early exit fees will be when you get a quote.
There's no exit fees and no fixed contracts on our 100% Green Variable tariff.
Around 49 days before your contract ends, we'll be in touch to let you know what your options are, and you can then leave without penalty. No need to remember the date - we'll get in touch to let you know, and remind you a few times towards the end of your contract. We'll also remind you on your app or online account.
If you're on a Pay As You Go tariff (sometimes called PAYG, or prepayment) with a different supplier you can still switch to us as long as you have a Smart meter. If you have a first generation Smart meter (SMETS1), you'll need to ask your current supplier to change it to 'credit mode' when you switch away. For newer, second generation Smart meters (SMETS2), you'll automatically switch from prepayment to credit when you switch to us.
If you don't have a Smart Meter and you currently top up with a pre-payment card or key, you'll need to ask your current supplier to install a Smart meter before switching to us.
We're able to offer our Smart PAYG tariff to our Members once you've switched to us — fill out the form here if you're interested in Smart PAYG. We'll get in touch with everything you need to know about Smart PAYG, including our prices in your region.
We're working on building amazing new products for EV drivers. We'll be launching our first Electric Vehicle tariff soon — watch this space!
We can supply electricity to Economy 7 meters, but we don't yet offer a specific Economy 7 tariff. If you switch to us, you'll pay a single Members' rate (kWh unit rate) at all hours, day or night for your energy.
All our tariffs are made up of a monthly Membership fee (standing charge) and a Members’ rate (kWh unit rate) for gas and electricity. Choose one to suit you best — a fixed tariff, where both the Membership fee and Members’ rate are fixed, or a variable tariff, where they can change in line with wholesale, transport and policy prices.
100% Green Variable Tariff Choose a variable tariff if you want freedom and flexibility. There's no fixed contracts and no exit fees — you're in control. We protect your unit rates for your first two months. After that, your unit rates can go up or down. We'll always give you at least 14 days notice of a price increase.
100% Green Fixed Tariffs Choose a fixed tariff if you want peace of mind. We'll lock in the price of your unit rates and Membership fee (standing charge) for the whole length of the contract. As we buy your energy up front, there is an exit fee if you switch away early on these tariffs.
And remember, all our energy, on any tariff, is 100% renewable electricity and 100% carbon offset gas. Get a quote to compare.