TARIFF EXPLAINED
Our Direct Debits are higher in the cooler months and lower in the warmer months. The calculation is based on using 60% of your energy between October and March - when it's dark and your heating is on. This helps to prevent you building up large credits or debits depending on the time of year you join.
We’ll let you know as you switch what your payment schedule will be, showing your summer and winter Direct Debits.
Everything’s covered by your monthly payment, including VAT and your Membership fee.